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Holiday Surge in E-Commerce Strains Supply Chains

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In Arkansas, UPS hired an additional 1,200 temporary employees for its peak shipping season.
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Holiday shopping during a pandemic means an influx of more online orders than ever before with an estimated 3 billion packages circulating through the nation's delivery infrastructure. University of Arkansas Professors Stephanie Thomas and Rod Thomas explain how supply chains are navigating the unprecendeted demand. 

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Daniel Caruth is KUAF's Morning Edition host and reporter for Ozarks at Large.