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Passengers can hail the popular three-wheeled vehicles using an Uber app. Fares are set by the state.

"Respect is a two-way street, and so is accountability," a company official announced. Riders will get advice on how to improve their ratings before being deactivated, including being polite.

The transport authority said Uber's approach and conduct "demonstrate a lack of corporate responsibility in relation to a number of issues that have public safety and security implications."

Uber's China arm merged with its rival Didi Chuxing this week, creating a $35 billion ride-hailing colossus. The merger ends an era of brutal competition, and may help boost China's flagging economy.

Users say the driver-passenger relationship is different: Lyft is "your friend with a car"; Uber is "everyone's private driver." Still, competition is so great that Uber wooed rival drivers covertly.

In 2014, Uber became one of the most valuable privately held companies on Earth. It expanded to more than 200 cities, but criticism and legal battles have ballooned in parallel with its revenues.

A suburban Denver woman paid $106 for a 20-mile Uber ride to an Elton John concert. But when she had to get back, she discovered Uber wanted $443.

The ride-hailing company is seeing signs of recovery as cities, states and countries lift lockdown restrictions, but the pandemic has taken a steep toll.

The ride-hailing company released its first transparency report, using the opportunity to criticize the large swaths of data it is required to share with regulators.

Now, if you give Uber access to your phone contacts, you could set a person, rather than a location, as a destination of your ride — and get a prompt to Snapchat the waiting friend in the meantime.